Frequently Asked Questions

Got questions? We’ve got the answers.

To participate in the competition:
  1. Visit the website and choose the competition you wish to join.
  2. Answer the competition question.
  3. Select your entries and proceed to checkout.
  4. Log in or register if needed.
  5. Agree to the terms and complete the purchase.
You’ll get an email confirming your entry.
For free entry, mail your name, contact details, and answer to:

Each entry must be sent individually, adhering to any entry limits. Bulk submissions count as one.

After purchasing tickets, you’ll receive a confirmation email with your entry details and ticket numbers, usually within 10–15 minutes. During busy times, this could take a few hours. Ticket numbers are assigned instantly, so if you can’t locate them, refer to the relevant FAQ section.

To view your ticket numbers, log in and go to your account. On mobile, tap your account in the top-right corner; on desktop, hover over it and select “My Entries” from the dropdown menu. Here, you can see all your tickets for the competitions you’ve entered. Good luck!

Winners are contacted by phone or email within 7 days of the competition’s closing date. If your contact details change before the competition ends, you must update them. If the winner cannot be reached within 14 days, an alternate winner may be selected, forfeiting the original claim to the prize.

You can view previous live draws for cars and major cash prizes on the Draw results page. For any other draws, the winners are listed on the competitions page. Additionally, the Winners’ page showcases a list of past winners, many of whom have shared photos.

The competition’s opening and closing dates are displayed on the website. Closing dates are never extended, even if tickets are unsold. However, live draws may be delayed due to unforeseen circumstances, with updates shared on social media. Draw dates may also be moved earlier if the competition sells out ahead of time.

Competitions are open to individuals aged 18 or older residing in the United Kingdom, Republic of Ireland, Isle of Man, Guernsey, or other British Isles territories. 

We use your data solely to manage the competition and distribute prizes. Your data isn’t shared with third parties unless required for competition administration. For full details, see our Privacy Policy. If you win, we may share your details with the Advertising Standards Authority to ensure fair prize distribution. You can opt out of data usage anytime, but if you request removal before the competition closes, your entry will be withdrawn without a refund of entry fees.

After a competition closes, a full entry list is posted on the website, showing all draw numbers, including yours. Competitions are then drawn live on Facebook,  a winning number is selected using PHP’s random_int.

The draw will proceed on the scheduled date, and it may be moved earlier if tickets sell out. This gives you better odds for your entry. The prize remains the same, and we do not offer a percentage of ticket sales like some other competitions do.

How It Works

Designed to keep every competition fair, transparent, and exciting.

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Send us a free Postal Entry !

Enter the Competition for free by complying with the following conditions:

  • Send your entry by pre-paid first or second class post to the Promoter at the following address: 85 Great Portland Street, London, England, W1W 7LT.
  • Hand delivered entries will not be accepted and will not be entered into the random draw.
  • Include with your entry the following information:
    • Details of the Competition you wish to enter.
    • Your full name.
    • Your date of birth.
    • Your postal address.
    • A contact telephone number and email address.
    • Your answer to any Competition Question.
  • Incomplete or illegible entries will be disqualified.
  • You may make multiple free entries for any Competition up to any limit placed on entries by the Promoter. However, each free entry must be submitted and posted to the Promoter separately.
  • Your entry into a Standard Competition must be received by the Promoter prior to the Closing Date.
    Free entries received within 48 hours of the Closing Date will be entered into the next similar Competition.
  • Your free entry into an Instant Win Competition must be received before all tickets have been sold/allocated.
  • If the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the Competition.
  • Entrants must have created an account on the website/app to have a free entry processed, all details must match the account details.